At Verve AI, we strive to provide the best possible experience with our service. However, we understand that there may be instances where a refund is necessary. Our return policy is outlined below:
Refund Eligibility
If you experience a technical issue that is verifiably on our end and it affects your ability to use the Verve AI service, you are eligible for a full refund. Please contact our support team with details of the issue so we can assist you promptly.
If you have subscribed to Verve AI but have not used it at all during the subscription period, you are eligible for a refund. Please reach out to us before the subscription period ends to request a refund.
A yearly subscription to Verve AI is a commitment for the full year. We do not offer refunds if you decide to cancel the subscription before the period ends, unless the situation falls under our refund eligibility criteria as mentioned above.
Other than the cases specified above as our refund eligibility, we do not offer refunds subscription.
How to Request a Refund
To request a refund, simply click on the Intercom button on our website to send a message to our support team. Please include your account information, a brief description of the issue (if applicable), and any relevant transaction details.
Refund Processing
Once your refund request is approved, we will process it within 7-10 business days. The refund will be issued to the original payment method used at the time of purchase.
Additional Information
This return policy applies only to the Verve AI service and is subject to change. Please check our website or contact support for the most up-to-date information.
By using our application, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: contact@vervecopilot.com
Last updated: Jun 16, 2024